Post by account_disabled on Dec 22, 2017 6:57:11 GMT
Hello,
I have placed an order on Bitstamp to buy BTC-cash.
The amount I paid for this transaction is 95 euro.
The transaction time : 5th of December 2017 at 11:06.
BTC-cash price at the time of transaction was around 1350 euro.
My problem is that Bitstamp used a rate of 2000.00 euro/BTC-cash for this transaction. So I finally received only 95/2000.00 = 0.0475 BTC-cash instead of 95/1350 = 0.0704 BTC-cash.
I do not understand the important difference between the actual BTC-cash price and the rate used to fulfill my purchase. I have open a ticket (# 241644) on Bitstamp 2 weeks ago but I do not have an answer until now.
Have you encountered similar problems with Bitstamp ?
Do you have an explanation of such difference ?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References:
bitcointalk.org/index.php?topic=2620193.0
Minimalist Animation
I have placed an order on Bitstamp to buy BTC-cash.
The amount I paid for this transaction is 95 euro.
The transaction time : 5th of December 2017 at 11:06.
BTC-cash price at the time of transaction was around 1350 euro.
My problem is that Bitstamp used a rate of 2000.00 euro/BTC-cash for this transaction. So I finally received only 95/2000.00 = 0.0475 BTC-cash instead of 95/1350 = 0.0704 BTC-cash.
I do not understand the important difference between the actual BTC-cash price and the rate used to fulfill my purchase. I have open a ticket (# 241644) on Bitstamp 2 weeks ago but I do not have an answer until now.
Have you encountered similar problems with Bitstamp ?
Do you have an explanation of such difference ?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References:
bitcointalk.org/index.php?topic=2620193.0
Minimalist Animation